privacy policy

Hilary Johnson Handmade privacy policy

This privacy policy explains how we use any personal information we collect about you when you use this website or sign up to receive marketing emails.

What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account and, as set out in the section entitled ‘Marketing’ below, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visisits to our website.

Hilary Johnson Handmade will not share your information collected for marketing purposes with other companies. However, like many small businesses, we use Mailchimp to send out periodic updates and news via email. If you have signed up to our mailing list, Mailchimp processes the information you provide in accordance with their own Privacy Policy and Terms.

Marketing
We woud like to send you information about products and services which may be of interest to you. If you have consented to receive marketing information, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us: info@hilaryjohnsonhandmade.co.uk

If you purchase a product from us through our website or in our shop or at a craft fair we may add you to our mailing list if we consider that to do so would fall under the ‘legitimate interests’ basis of Article 6(1)(f) of the General Data Protection Regulation. As above, you have a right at any time to stop us from contacting you for marketing purposes. Please email us: info@hilaryjohnsonhandmade.co.uk

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us:

info@hilaryjohnsonhandmade.co.uk

Hilary Johnson Handmade
15 Fore Street
Chulmleigh
EX18 7BR

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information This information is used to track visitor use of the website and to compile statistical reports on wesite activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites
From time to time our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25 May 2018

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

info@hilaryjohnsonhandmade.co.uk

Hilary Johnson Handmade
15 Fore Street
Chulmleigh
EX18 7BR

01769 581302

You can also look at the Government’s guide to GDPR for more information.